Transportation & Logistics
Integrated Cloud Based Software System
Background
How does one transform and modernize a large, complex transportation and logistics organization?
The demand for faster delivery has significantly increased more than ever. Customers expect their packages to be delivered on-time and within budget. Due to outdated legacy systems, the team had to come up with strategic ideas in order to meet the long-term plan.
​
Faster, more reliable delivery reduces the impact on customers, while improving systems reduces organizational costs.
HIGH LEVEL TIMELINE
10 year plan
KEY GOAL
Create a user-friendly web and mobile app that improves the customer experience and reduces cost.
Achieve a best-in-class performance with innovative logistical products and services.
My Role
As a Lead Product Manager of 8 cross-functional teams, I was responsible for ensuring the enterprise's roadmap was regularly updated.
I collaborated closely with Lead Product Managers, Engineers, Testers, and Project Managers from various product companies. My goal was to ensure everyone's voice on the team was heard. I did this by implementing effective team building techniques and strategies by utilizing human centered design approaches. My day-to-day activities also included interacting with key business stakeholders to discuss the product vision and goals while also looking at areas of improvement.
​
I recommended tools that boosted efficiency and productivity by 50%, and provided feedback and advice on improving the website's performance during team demos.
TOOLS
Requirements Tracking: Jira
Product Roadmap: Figma & Mural
Technical Documentation: Confluence
Wireframe Design & Collaboration: Figma & Mural
Project Management: MS Project, ALM Works Structure & Gantt
Analytics: Excel, Beginner Tableau
Process: Agile - Scrum/Kanban/SAFe
​
​
​
Important Disclaimer
In order to protect the confidentiality of the projects on this page, I cannot display the user interface at this time. Thank you for your understanding.